Refund and Returns Policy
Return & Refund Policy
Returns
We want you to be satisfied with your CHABRAND purchase. If you need to return an item, please contact our customer support team before sending it back.
Items should be returned in their original condition, unworn and with any original packaging or tags when applicable.
Refunds
Once we receive and inspect your returned item, we will review the request and notify you about the refund status. Approved refunds will be processed using the original payment method where possible.
Damaged or Incorrect Items
If you receive a damaged, defective or incorrect item, please contact us as soon as possible with your order details and relevant photos so we can assist you.
Non-Returnable Items
Certain items may not be eligible for return due to their condition or nature. Please contact us before returning any product if you are unsure about its eligibility.
Return Shipping
Return shipping costs may depend on the reason for the return. Please contact our support team for instructions before sending an item back.
Contact Us
For all return and refund enquiries, contact:
Email: info@chabrandvetements.fr